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Christy Belt Grossman: Do What You Want, When You Want, Where You Want, Forever

Uncategorized Dec 17, 2020

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Christy Belt Grossman talks about her journey to creating a life by design and empowering thousands of other admin in real estate along the way. She discusses how she went from the top 1% worldwide at her employer in the mortgage industry to running her family's real estate team that has sold over $1 Billion in their lifetime. She then took that experience and launched Ops Boss Coaching and is truly living the life she wants serving her bigger purpose in life, giving back to the real estate admin community, and working with a group of people that she handpicked to help change the world.

 

In this episode, hosted by Mike Swenson, we discussed:   

  • How her career got started in the mortgage industry and her transition to real estate 
  • She worked for Chase Manhattan Mortage and was top 1% of all employees worldwide 
  • Was chief operating officer for one of the first teams in the Nation to have $1 Billion in sales and the #1 luxury team for Keller Williams nationwide
  • What made her team so successful....like their ability to know the market/statistics more than any other team out there
  • Christy is a big believer in knowing your “why” - why you do what you do 
  • Her first admin coaching & training classes started through personal connections who recommended her 
  • She is the owner and founder of Ops Boss Coaching and leading this coaching company full time
  • Have had about 4,000 people come through the class  
  • The people on her team aren't in it for the money, but to genuinely help people, and the good money comes with it 
  • When you are good at what you do, you end up getting paid for it 
  • Describes freedom as doing what she wants, when she wants, with who she wants, and how she wants 
  • Making money allows you to make a larger impact 
  • If things need to change, be the change 

 

Timestamps: If You Want To Jump Ahead To Your Favorite Part   

0:00 - Intro and overview of Christy’s career 

6:06 - How she grew her successful team 

11:50 – How she balanced between teaching classes as well as being an agent 

17:56 – The positive financial impact her company has had on her and her team  

26:00 – What Chrisy’s time freedom for the future looks like 

33:15 – Christy’s favorite success stories 

 

Links In This Episode:

Christy's coaching business:  https://www.opsbosscoaching.com/

 

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Full transcript here:

Mike Swenson 

All right, everybody. Welcome to REL freedom stories today, we have a wonderful guest here for you. We have Christy Belt Grossman. And she's going to share her journey with you a journey that has taken a few turns along the last few years and, and ultimately about finding your sweet spot and your gifting and matching that up with how you're making your income. And so, so we just have a wonderful story to share. Christy's been a longtime friend of mine in the in the past, and have been a part of some of the trainings and teachings that she's done. And so we're thankful to have her here. Welcome, Christy, why don't you just share a little bit about yourself?

 

Christy Belt Grossman 

Awesome. Thanks for having me, Mike. So I, um, let's see, where do I start. I'm currently the owner and founder of ops boss coaching. We teach and coach I have a team that teaches and coaches nationwide real estate operations, people. And my background prior to that when we met, because we were both on real estate teams, I was the Chief Operating Officer for one of the nation's top real estate teams, one of the first teams to do a billion dollars in sales in the country. And I did that for 23 years. And prior to that I'm really old. So I have a long background. I was in the mortgage business for 10 years.

 

Mike Swenson 

Great. So talk me through then, you know, maybe let's walk through being in the mortgage business and kind of getting into real estate because I think for a lot of folks well into real estate teams, I should say, you know, for a lot of folks that might be watching this or listening to this, there's there's some sort of stirring that's happening inside of them of like is where I'm at the right fit. What about the next steps? What about opportunities? What about my pay, what about, you know, those types of things, so maybe talk through some of those transitions and, and what you were thinking and how that transpired into you making decisions to move forward with your career.

 

Christy Belt Grossman 

So I would guess that I will probably be one of your guests that's different than everyone else, because my decisions typically, in my career path have not been about money. They have ended up resulting in very positive financial results. But I'm very much a why person. I was in the mortgage business for 10 years, I loved what I did. I worked for Chase Manhattan mortgage, I was recognized as one of the top 1% employees worldwide. And I was a workaholic. And I have two girls who were adopted and my husband was a stay at home dad and he would bring the kids into have ice cream with me at eight o'clock at night so that I can see them before they went to bed.

 

Christy Belt Grossman 

And one night when he did that, I just thought to myself, what the heck are you doing? Like you've waited all this time to have kids, and you're not even seeing your kids. So at that time I that's when I got into real estate because believe it or not getting into real estate gave me better hours than being in the mortgage business. I was in sales and operations both on the mortgage side. So it was back in the day where things were booming, and I was working workaholic. And my family had a real estate team and I went to them and said you need you need Operations Support, you need an assistant it was back in the days before teams existed. So that's how I kind of came into real estate, I took a huge pay cut a salary cut to do that, for quality of life, which ended up to be a great decision.

 

Mike Swenson 

Yeah, and I think that's where, you know, we were chatting about how, you know, for a lot of people, it's money isn't everything. Like there's, there's people that are very motivated by money. And there's people that are less motivated by money, and you know, the quality of life type of stuff being around your family, that's really important too. And so. So some people will continue to move forward. When we talk about freedom. It's kind of the mix of financial freedom with time freedom, right?

 

Mike Swenson 

Like we, you know, we don't want to seek financial freedom for its sole purpose and kind of have this trail of collateral damage along the way you want to be able to do it. And I often talk about in a sustainable way where you don't have you know, your your financial freedom come at the expense of everything else. So So kudos to you to be able to recognize that and say, okay, we need to make an adjustment shift so that I can have a better quality of life. And it doesn't mean you're not pursuing your financial goals. It just means that you know, you also want to pursue not burnt not burning out.

 

Christy Belt Grossman 

Yeah, and I don't think it's an either or I don't think you have quality of life or financial. Ideally, you have both and they they, they integrate with one another. But I had to take that step back financially first, before I could move forward financially, again, it was a tough stuff because I loved what I did. I was really good at it. And it was fun. And I didn't know what to do at night when I came home. Like my family was all there and they're like happy that I'm there. And I'm like, What am I supposed to do now? Like, I'm not used to being here. It was a really weird adjustment.

 

Christy Belt Grossman 

But then I joined the real estate team. And we grew our team from two agents and me, up until we were the number one luxury team for Keller Williams nationwide, number five team nationally. And that was a lot of fun to, of course, then my workaholics sort of came out again. But it is what it is. And it was a great career. But again, that part of my life, I was very focused on the why, why was I doing what I was doing. And for me, real estate has always been a vocation, a way to serve people, a way to help people at the most stressful times of their lives, like the good times, even the good stress, like I'm having my fifth kid, and we need a bigger house. That's great and happy news. And it's really stressful to be moving when you've got four kids and another baby on the way. So for me, real estate really fulfill that need to have impact as well as to be financially rewarding.

 

Mike Swenson 

Yeah. So let's talk for a little bit then, about your time on the real estate team and growing from two agents to that growth. What would you say maybe just some of the key factors for your success in terms of adding agents, you know, continuing to grow the business, what were some of the things that you feel like were instrumental in growing that team as as large as it grew?

 

Christy Belt Grossman 

I think, well, number one, it was a family team that was very well established. My mom founded the team, she was a superstar, single agent, really good at what she did. And I think one of the keys and our success was kind of what we my brother, and I walked into a very well. very reputable name, right and in a small community. And I think part of our success, I would say was due to the integrity with which we did business, we always did what was in the client's interests first, it doesn't matter if that meant saying don't buy the house, or don't sell your house.

 

Christy Belt Grossman 

We always put our clients first. And I think people really knew that. And then as we grew the team, I think we had a good partnership in terms of the sales side and the operation side, I'm really proud of what we did on the operations side to build the infrastructure that could support the sales. And I think we weren't a burn in churn team, we were a team that hired people that really were good at what they did. We decided it would be smarter to have Top Producing agents on our team versus just a lot of agents doing a little bit of business. So that kind of worked well for us.

 

Mike Swenson 

So you're saying that there's there's a tendency out there in real estate where burnin churn is, is a philosophy and there's turnover? There might be some teams, I don't know, you'll have to explore that. Mike. We know that 80% of people don't make it two years in the business. I think that that's key, you know, thinking about Yeah, there's there's lots of ways to grow and lots of people are successful with different ways. But when you have that, that long standing reputation that you've been building and growing, just maintaining that is of utmost importance, because people know your name with the quality of service and the quality of care that they're getting. So if you did have, you know, a lot of burnin churn type people are you know, there's just a lot of turnover there that that service or that level of expertise in that brand is kind of going away.

 

Christy Belt Grossman 

Yeah. And I think we, we took great pride in the market, we knew the market, that no one else, no one else in our area knew the market, like the team that I was on, honestly, we lived here, we grew up here. We didn't just know the market from selling houses like we were, we knew the economy, we knew the business people, we knew what was happening in our community. And I know that sounds trite, and like everyone says that, but we knew the statistics, whether you were an admin person on the team or a salesperson on the team, when you go to your holiday Christmas party and someone says how's real estate? We know the numbers. You know, we know the numbers and what does that story tell for what your needs are?

 

Mike Swenson 

Yeah, awesome. Okay, so then, so then moving forward now. You know, you you had the ability where you you were continuing with your real estate team, and you were launching something else on the side, which was how we met through your courses that you would teach in, in different market centers. So walk us through kind of that next step in your journey, you know, what was what was stirring in you and what were you building and then ultimately kind of grew to where you you're making your next leap.

 

Christy Belt Grossman 

So yeah, it's funny because you kind of look at it as is a financial decision. And it wasn't a financial decision at all for me. As I told you, when I started in real estate, there were probably I don't know, 10 or 15,000 realtors in our area, and only three assistants. So there were no teams, there were no assistants. So when I was an assistant, I had no one to go to for help. And great, you have your agent to go to for help. But you don't want to ask your agent a million questions.

 

Christy Belt Grossman 

You want to be an expert in your field, too. And so over the years, I ended up talking, my commute was 30 minutes each way to my real estate office. And I would people would say, you know, can I pick your brain? Can I have a problem? Can I talk to you. And so I would just schedule all those calls while I was in the car, to help people and I finally decided, you know, I really should teach or do something to give back and help people I've had this great career, I don't want other people to go through what I went through. So I went to my Rainmaker and talked to him and got his blessing to start teaching and coaching. And I continued to lead my team.

 

Christy Belt Grossman 

But in addition to that, I traveled around the country and started teaching other operations people how to do what I did. And I fell in love with it, I really am passionate about the people, the wizards behind the screen. And I'm super passionate. Now this kind of goes with our topic, about helping them live their life by design to because I don't think that they see that vision when you're in a salary job, the same way you do when you're self employed as a realtor, or as a business owner. So I did kind of both of those for about, I guess about two or three years.

 

Mike Swenson 

Just to just to stop right there for a second, how did you help balance your time, your physical time, but also your mental time too, because you know what you're putting together as you're putting together courses, to be able to teach agents. And so that's, you know, probably in some ways, you're just duplicating what you're what you've kind of created, and you're talking a lot about the whys behind it in the house and that sort of stuff. But walk through how you were able to kind of do both at the same time before you, you know, maybe made that next change.

 

Christy Belt Grossman 

At the time, one of the things that propelled me into doing it was I'm very growth minded, I'm very competitive within myself, not necessarily with other people, although, of course, yes, I'd like to win too. But, um, I like to be growing, I like to be uncomfortable, I like to be pushing the envelope all the time. And I had been in my role for so long, that I just wasn't getting that fulfillment out of growing and my team wasn't growing as fast as I wanted to grow, it just wasn't fulfilling me. So I needed to do this to fulfill my own growth. So the time that I spent, I was still working 60 hours a week, probably for my team, the whole time I worked for them, I probably worked 60 to 80 hours a week 20 of the 23 years that I worked there.

 

Christy Belt Grossman 

And so this was on top of that. But because I was in the CMO role, and I wasn't in the day to day transactional role on the team, I could structure travel and do other things. So maybe I would be you know, away from the team on a Friday traveling, but I probably already worked 60 hours, you know, and got everything done that I needed to get done, you know, we find time to do what's important to us. Right? So it was important to me to do a good job on my team. And it was important to me to build the classes and, and all of that. So I figured it out.

 

Mike Swenson 

Yeah. So then you would have to to find people that would would want to have your classes, how much of that, you know, if we kind of put on the lead generation hat there for a second, how much of the time was your outbound versus how much of it was inbound, where people heard that this is what you're doing? And obviously, great reports back from people that have taken the classes like, Hey, you got to come, you know, come to our market center and teach like, how did how did you kind of get the new word of your new product.

 

Christy Belt Grossman 

That was the biggest worry that I had, because anyone who's on the operation side has probably said the words, I'm not a salesperson a million times, right? That's why I'm not in sales. I'm an admin, I love admin. So that was a big worry for me because I wasn't comfortable asking people you know, for things and all of that. But I had a friend in another market in our state who invited me to teach and honestly, we did not realize I did not do this purposefully. But I didn't realize until after the class I said something about Gosh, Lindsey, it's Lindsey Jones. I said, Lindsay, I am so grateful to you for inviting me down here to teach my first class outside My own market center.

 

Christy Belt Grossman 

She's like, that was your first class. She didn't know. And she invited me. Um, and it just sort of took off on its own, I had a lot of friends who I am super, super grateful for. So the very first year that I, that I taught, almost every class was through a personal connection, who was a close friend who went to their office and said, Hey, we have to have this class, you need to bring her in. And since then, it's just sort of taken off a life of its own. And yes, I do lead gen on a daily basis now. And I'm more comfortable with it.

 

Mike Swenson 

Okay, so let's talk about, you know, the courses or the classes, you're teaching market centers, to now you're doing so many additional things. How has that evolution happened for you?

 

Christy Belt Grossman 

So, December 2017, I was still doing both on my team. And I had been thinking during those few months before that about, you know, I really love what I'm doing the impact I'm able to have I was burned out after 23 years on my team. I wasn't feeling that my impact on our buyers and sellers was there the way it was an honor agents the way it was in the beginning. And so I've been thinking about that. And because I was on a family team, I didn't want to just walk out the door and say, Hey, Okay, I'm gonna go do my own thing. Right. So I had written a five year plan, I'm admin minded.

 

Christy Belt Grossman 

So I had this great spreadsheet, you should see it. And I had this five year plan. And one of my best friends Adelina roadstar said to me, Christy, if you're so passionate about doing this, why are you taking five years? Yeah, well, that's a really good question. Let me think about that. And then I had a really tough surgery, probably in the most physical pain I've ever been in, in my life and December. And I really just started thinking about why am I here on earth? Why did God send me What is my mission? What is my legacy going to be? And I just felt like God was calling me to go full time, which was a scary thought, in my 50s.

 

Christy Belt Grossman 

To go full time self employed for the first time in your 50s is nothing I ever thought I would do after being someone's employee for all those years. And so I went to my team in January, instead, I'm going to give you six months notice, and I'm going to go full time and build my teaching and training coaching company. So that's what I've been doing the last two and a half years, I'm happier, happier, healthier, making more money than I've ever made and having more impact than I ever could have had before. So I'm really excited about that. So I have a team of eight now. And we are coaching, teaching, we have an annual retreat, doing all kinds of really fun things in the operations world.

 

Mike Swenson 

And how have you seen? So bringing this back to a financial perspective here, you were talking about? Okay, so now you've you're making more money now than you have before? How has this impacted the people on your team over the last couple years? In terms of, because because they're also wearing some multiple hats, too. They're not just all full time with you. So they're kind of, you know, doing what you had done in the past where you're wearing your your day hat and your additional hat, too. So how is that working for them and them achieving what they want?

 

Christy Belt Grossman 

Well, it's really interesting, because there's two different kind of viewpoints on the coaching side. And there are some people that believe that you should be a full time coach. And that's all you should do, because you can be a better coach that way, which there's something to be said for that. And I believe that our coaches are walking in the same shoes as their clients. So I and I think on the operation side, that's super important, because it's so different from the sales side. And so my coaches are not coaching for the money. And yet, they all have big Whys behind why they're coaching.

 

Christy Belt Grossman 

So they are coaching very much from that same place that I came from, which is they want to make impact. They've walked in those shoes, they know how hard it is to be in that role. And they really, really want to help people from the bottom of their heart kind of thing. That being said, all of them are making great money. They're doing things I have one coach that said to me recently, you know, we were thinking we might want to retire, how to retire in the Ozarks and have a home in the Ozarks and move when we retire. But we're now talking about maybe we should just buy a second home instead.

 

Christy Belt Grossman 

And she can do that because she's coaching and she has this additional income. So I'm super excited about that. I have coaches that are making as much as a transaction coordinator makes and their full time job and this is on the part time side as a coach. And, and yet all that being said, it's not about the money for them. They're so proud. We're also proud about the impact we're having and helping people change their lives. So that's really what's driving them. And then from that comes the money. You know, when you're good at what you do, you end up being paid well for it.

 

Mike Swenson 

Well, and I think that's something that's, you know, you really are treading a path where not a lot of people have gone before. Has there been real estate training? Yes. Has there been a lot of really great admin real estate training? No. And for you to, to kind of see that path, and to want to jump into that path out of your passion, and to see how that financially, then works for you. Like, that's really cool to see. Because it's not like you could look to somebody and say, well, they did that. So if I do this, this and this, then I'll be successful to you really, were forging your own path in what you were creating with ops fasco.

 

Christy Belt Grossman 

I mean, I had the model. I mean, I will say, and I know, we're all like whatever. I always tell people, we're colorblind at ops boss, because we're not, you know, connected with any bridge. Yeah, you have to like pink. If you don't like pink. As you can see, you don't like pink, you're out of luck, but but we coach all different companies. That being said, the team that I was on was with Keller Williams, and we grew up with the MRE model. And that's the model for how to build a business.

 

Christy Belt Grossman 

It doesn't have to be a real estate business, it can be other businesses, too. So I had that gift of a model to follow. And I also receive a gift from the coaches who are part of my team. You know, one of my coaches, Stephanie Brackett is awesome, her team is going to do over 600 units this year. And she has been an integral part of that. So my coaches are living that life where they've developed their own life by design, as well, by being part of real estate and doing other things. So they've modeled that for me as well.

 

Mike Swenson 

Yeah, and what a great gift to be able to, you know, essentially replicate what you did, which is be able to, to, to live a bigger vision than you currently had. And to then see how much passion and fulfillment you've gotten from that. And now you're passing it on, and you're allowing other people in the admin community to do that.

 

Christy Belt Grossman 

So people in the admin community don't realize what a vehicle this role can be for financial freedom. It's not an easy one. But neither is owning a business. Right. So being a real a realtor, and owning a real estate team is not an easy job, either. But if you can help your Rainmaker, your agent, whatever you want to call it, your entrepreneur, build the business from within, you will receive reward financially as well, not as much as the owner, because you're not taking as much risk as the owner, but you can develop and write your own ticket to whatever you want to do, right. I mean, I would never.

 

Christy Belt Grossman 

Last year, I spent the whole month of September living in an apartment with my husband in Paris, not working, had a whole month off all at one time, in my dream place. And I never would have done that without my real estate team. And then my coaching company, you know, so there's a lot of paths, this, this real estate world can take us. And I think people miss that opportunity. If you're an admin, you should be thinking of it as a career and not a job.

 

Christy Belt Grossman 

If you're thinking as a job, you're coming in, and you're putting in time, you're not going to get the reward. If you think of it as a career and you come in and you're and you're contributing and pushing for results all the time, then the business will grow and so will you.

 

Mike Swenson 

Yeah, I really love that. And that's one of the things that we're talking about on our real estate team, with our agents, too, is think of this as a career not a job, because so many times people might come from another industry and think, well, I'm making x over here. My first year in real estate, I didn't make as much over there. So maybe I should go back, you know? And it's like, No, no, no, there's so much more opportunity that you haven't seen yet, you're comparing yourself, maybe you're 10 in a sales job with your one in real estate.

 

Mike Swenson 

So obviously, you're you know, don't expect to make as much and I think that's one thing that you know, you had talked about, sometimes making a financial step back is actually the best thing for you. And for an agent, you're not going to know everything that you need to know and same on the admin side, you're not gonna know everything you need to know you're one and yet you have to do your one to get to your to your three to your five to your 10 to your you know, 20.

 

Christy Belt Grossman 

I wouldn't be coaching and have a coaching company if I hadn't put 23 years in mastering what I did on a real estate team. So it wasn't like I was on a real estate team for two or three years and boom, now I'm a coach. Right? I ran the numbers that was interesting the other day. You know, I have coaches on our team. We have coaches 15 2025 years of experience in the business, they average 13 years. I'm in in the operations role, which is pretty powerful. Because when I coach and teach around the country and you know this, that's a door, like, open the door, close the door, open the door, close the door, hire fire, hire fire that role, there's not a lot of longevity in it.

 

Christy Belt Grossman 

So in order to be a good coach, in order to develop opportunity and growth in life, by design, you've got to put the time in for mastery. And then once you've done that, you've got some career capital, that you can cash in on, right, I had 2330, if you count my 10 years, and I ran seven offices of a mortgage company in three states prior to being in real estate, so I 30 years of real estate related operations experience of career capital, that I now cashed in, as I went self employed. So it was an investment that I may have made less money during that time, but it allowed me to jump faster at the back end.

 

Mike Swenson 

Yeah. Now let's talk about kind of time freedom a little bit and life by design, because you had just mentioned how you got to spend some time, you know, in Paris, so now as you've you've earned all these great opportunities through the wealth of experience that you have talked about the life that you're creating here moving forward. So you know, whether it's it's traveling, doing some of the things on the list of things that maybe you haven't gotten to yet, you know, what does that look like for you?

 

Christy Belt Grossman 

Well, I would say like, don't wait, don't follow my example. I'm a bad example. And that honestly, if, if I had, I look back now and think, gosh, that what I was exposed to, as we came into this world, this growth minded world, at the brokerage that I happen to be at, that gave me a gift of stretching my mind that I had never been exposed to. I grew up and was raised very happily, you know, I'm very focused on financial security. Right. So I have always been a very, we've been very wise with our money, but I never had was exposed to the concept of financial freedom. until probably I'm trying to think when it was I took a class with Gene rivers quantum leap. I've now taken it four times. And all of a sudden, this light bulb went off, like financial freedom, what does that look like?

 

Christy Belt Grossman 

So don't wait as long as I did. That's the moral of the story. Get purposeful as you're younger, and I that's why I love what you're doing with what you're doing, Mike. Now I forget what the question was, oh, life by design, what does that look like? I truly feel like I'm already living my life by design. Right now. I'm in the process of moving from financial security into financial freedom. I'm, we have our annual meeting with our financial planner coming up soon. So once I have that I can tell you the exact number. But I'm probably within about three to four years of hitting that point. What that means for me is I'll probably work for the rest of my life. I love working, I love what I'm doing. Because I'm not working for money. I'm working for impact on people.

 

Christy Belt Grossman 

That being said, I want the ability to do what I want, when I want where I want with who I want. And I'm already doing that. I have the best team ever. I will cry literally talking about my team. I had someone tell me three years ago, when I described the kind of people that I wanted to be working with, they told me that 99% of the world is not like that. So you're being completely unrealistic. And yet I wake up now and go, I'm so glad I'm unrealistic. Because that's my team. I love it. I do what I want, when I want where I want with who I want, we're traveling, I'm healthier, I don't have all the physical problems that I had, when, at the latter years of being a workaholic.

 

Christy Belt Grossman 

On my team. I've been traveling, I mean, we're doing what we want to do. We paid off our house, I don't know, 1112 years ago, I have an investment property and we're slowly making our path to where we want to go. Now making a lot of money gives you the ability to have a lot more impact to

 

Mike Swenson 

Exactly yeah, and that's where I think the longer I continue these conversations with people like you know, people there everybody has different goals and yet the the freedom really comes around the time freedom right? Because Yeah, when you're when you're doing what you love, you're probably going to continue to do that whether you have to or not, because it's really what's driving impact for you.

 

Mike Swenson 

And yet there is a switching point where you get to do it because you love doing it versus you get to do it because you kind of have to do it and yet, you know you would say the last year or two like you haven't had to do this because you've really enjoyed it and yet it's it is providing financially what you need to but but I think that's the, the the end point for most people. It's the time freedom as a result of the financial freedom that they're really shooting for

 

Christy Belt Grossman 

And the ability to do things For others, and to help others find that path. I mean, I'm so excited about being able to help our clients as well. As you know, we've had almost 4000 people come through our classes now. And I literally to this day, still get texts and emails from people who came through our classes five years ago. Christy, I can't tell you how you changed my life, or how you change my family's life by you know, helping me think bigger and like that's like, wow, that that makes it all worthwhile.

 

Mike Swenson 

Yeah, well, and I still remember I mean, we, I probably went to your class about five years ago. You're in the first year. Yeah, yeah. And I still remember sitting there, because it was the day that Prince died. And I remember, you know, you've been in Minnesota, and the day Prince died. And I remember like, all the texts and, and articles like I was focused in on what you were teaching me at the same time I could ignore like this buzz that was happening, because major news in Minnesota. And so I will always remember the day that I took your classes, whenever they talk about, you know, the anniversary of Prince's dialogue

 

Christy Belt Grossman 

I will too, because when I flew out that night, I flew over his house, and there was a rainbow that we could see from the airplane. Totally remember that.

 

Mike Swenson 

Yeah. Phenomenal. So yeah, it's, it's great. You know, I really just love your story, because it is a mix of so many great principles. And that, you know, you you put in a lot of time and where you're at today really came as a result of all the hard work that you put in. And yet now you're at a spot where you're creating, you get to create what you want to create, and and you get to bring people along for the ride, and encourage them to do the same.

 

Mike Swenson 

Because I think that's a piece in the in the admin world that that message gets long lost amongst people as I get to have a voice in deciding what I want my life to look like. It's not just Well, the person that hired me, is telling me I have to do this, but but we get to, we get to wake up some dreamers a little bit, who maybe didn't realize they had the ability to do that.

 

Christy Belt Grossman 

Yeah, I mean, when you're, if you're, if you're providing results, and you are partnering with your agent, you can build, there's no there's no ceiling, there's no end in sight, you can build, you have to be with the right leader. That's, that's really the bottom line. And you know, I think one thing I would say is if there are other admin listening, and this is a piece of advice from one of my coaches, Elizabeth Gilbert, that I thought was really wise.

 

Christy Belt Grossman 

She said, you know, it's really awesome, you should have some sort of side gig, are you you know, sell stuff on Etsy, start whatever business that you're passionate about, not only will that give you another source of income, that's going to help you be a better contributor to a small business, because it's going to help you get into that entrepreneur, entrepreneurial mindset of being a business owner so that you can help contribute at a higher level to building your real estate team. And that benefits everybody. I thought that was really, really wise advice.

 

Mike Swenson 

You know, what are some other as you kind of think about maybe some success stories out there some stories to share of, you know, people who have kind of taken what you've taught and really maximize that? Is there anything that comes to mind that you want to share any success stories or just great stories?

 

Christy Belt Grossman 

My favorite story isn't anyone that I taught, but it it was just a moment, 10 years, I think it was 1010 years ago, maybe nine years ago, Lindsey soprano, Holly Warner and I were all on a panel and had lunch. We were at round tables where we were circulating, and admin could just ask questions, and each of us would take a table and then move to the next table. Every table we went to had people in tears because they were so frustrated with having no resources and no, no one to help them. And the three of us had lunch that day, and we sat and we talked about that and said, we want to change this.

 

Christy Belt Grossman 

This is not okay. And I am just so excited to see what they are doing. You know, Lindsey, Lindsey owns subgrantee Consulting, which is the number one recruiting and training firm for admin nationwide. Holly is working with Adam Hagen, Rother and his chief of staff of multiple businesses. Author of the founder and the force multiplier, like don't wait if things need to change Be the change, right? So I'm super proud to say you know that here's three new you know, industries almost that have powered our admin world. And there's a lot of awesome people out there doing there's, there's there's so many now. Yeah, but I want admin who are listening to, to not think I'm just an admin. That's what I hear all around the country.

 

Christy Belt Grossman 

They're not just admin. They are partners in multi-million Dollar businesses, many of them, and you have the ability to create whatever life you want, you just need to be purposeful about it. Have a business plan, have a mind plan, have a people plan. Just be purposeful about what you're doing. And I'm always happy to talk to any of them about that at any time.

 

Mike Swenson 

And then to on the on the flip side of that statement, thinking about, you know, the the rainmakers, whatever that might be, whether it's an agent, or you know, somebody else in business that's hiring an admin, realizing that you can achieve your dreams through amazing people in that it's not a disposable asset of like, you know, we always talk about, you know, the mindset of what's the minimum, you know, treating people as an expense, what's the minimum that I have to pay to get somebody to do this job because I don't want to do it. When you realize if you hire somebody that can truly change your business, how much your business can change as the result of that. And so really pouring into people.

 

Mike Swenson 

And then to having a long term mindset for them of I'm not looking to just hire somebody for a year. Now, we also understand people may not stay at your, your, your job until the day they die. And yet, don't let that be the reason why you don't pour into them to help them grow. Because there can be a lot of growth that happens as a result of a great partnership. Like the you know, like you said, with the founder and the force multiplier, rocket fuel, you know, those types of books that really talk about that great partnership between a Rainmaker type and an admin type in how they can explode a business together. And yet, you need both of those pieces. So if you're out there looking to create financial freedom in that Rainmaker type role, you need good leverage to help get you to that next level.

 

Christy Belt Grossman 

Yeah, it's not an expense it's an investment in our classes, we teach the 3x role so if you're a salaried employees should be generating three times your salary and gross commission income to the business. So imagine you're doing that you should be willing to pay them an indefinite amount of money as long as they're three axing their salary, right?

 

Mike Swenson 

Fantastic. Well, thank you so much for sharing. Is there anything else that you want to plug or how can folks get ahold of you or you know, what do you want to share about the services that you provide?

 

Christy Belt Grossman 

Awesome, they can find us at opsbosscoaching.com and that's ops like operations opsbosscoaching.com, we've got classes for both agents and operations people. We Stephanie bracket is teaching our newest class which is systems are sexy and I teach to be a boss 10 secrets of a mega EA. We have an annual retreat in October for leader level operations people. That's a Friday Saturday, Sunday super awesome. Friday is social Saturday is all business operations people so it speakers, panelists masterminds, and then Sunday we do personal growth because we are big believers in coaching the whole person can't be healthy in business if you're not healthy everywhere else so we do a personal birthday. And then is there anything else? Group coaching one on one coaching anything operations where your people.

 

Mike Swenson 

Wonderful. Well, thank you so much for coming on. And thank you for sharing. We really appreciate it.

 

Christy Belt Grossman 

Thanks, Mike. Appreciate you having me.

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